Content Provider
Handout Materials
Presentation Slides
Free cpe webinars
Effective Communication: How to go from an Ordinary to an Extraordinary CPA Firm


Cost Free
Presentation Length 1.0 hour

Recorded DateApril 16, 2021
CPE:Not available
(archived webinars do not offer CPE credits)
Subject AreaPersonal Development
Course LevelBasic
Series: Leadership
Course Description

How you communicate to others, especially your staff and clients, can make all the difference in growing your practice. Most business professionals listen with their focus on responding versus relating and understanding others. Communication that is clear, specific, and free from assumption or speculation leads to better results in the long term. Moreover, higher engagement is the key to growth while being productive and efficient. Join us and learn how to make shifts with effective communication that leads to more effective workplaces and higher engagement, morale, and revenue growth. 

Learning Objectives:

  • Identify the process to apply effective communication and listening for solving problems and creating solutions within your firm and for clients 

  • Recognize how to relate to and understand others for higher engagement with staff and clients

  • Identify how improved communication can lead to more referrals 

  • Recognize how to grow your practice by creating an interdependent work environment through effective communication

Not logged

Christopher Salem

CRS Group Holdings, LLC
Executive Coach & Business Advisor
(203) 733-8469


Christopher Salem is an executive coach, corporate trainer, and professional speaker. He mentors CPAs, C-Suite, business leaders, entrepreneurs, and sales professionals to build and protect their brands by raising their level of influence as trusted advisors to maximize their results. He also works with CPA firms and other companies to create an interdependent work environment and thriving culture through a growth mindset foundation, effective communication, transparent leadership, and higher engagement. His book, Master Your Inner Critic: Resolve the Root Cause – Create Prosperity, went on to become an international bestseller in 2016. He also co-authored the most recent edition of "Mastering the Art of Success" with Jack Canfield. His weekly radio show Sustainable Success is part of the Voice America Influencers Channel.

Chris is also an accomplished business & emotional intelligence strategist, award-winning author®, certified mindset expert, radio show host & media personality, and wellness advocate. He works with organizations such as JP Morgan–Chase, Ralph Lauren, GE Research, UTC-Pratt & Whitney, Raytheon, Microchip Technologies, Anthem, US Census Bureau, United Healthcare, Laticrete Corporation, Hubbell Corporation, Conning & Company, Foxwoods Casino, and the NYPD Forensics Department. Christopher’s work with universities includes the University of Hartford, Westchester Community College, Bay Path University, and Worcester State University. He has spoken on overcoming limiting beliefs for peak performance at Harvard University’s Faculty Club and the US Senate.


About Our Presenter

Executive coaching for business leaders looking to grow personally and with their business through building their brand by raising their level of influence as trusted advisors.   This starts with building a successful foundation from a growth mindset eradicating self-limiting beliefs that are holding you back.

Coaching and consulting with companies of all sizes to build an interdependent work community and culture that leads to greater engagement, innovation, productivity, and revenue. This is facilitated through establishing core values to build a collaborative work environment facilitated through effective communication and transparent leadership principles.  

In addition, we work with entrepreneurs, start-ups, and companies as to many aspects of the lifecycle or business.  This includes developing business plans, investor presentations, business strategy, marketing & influence strategy, value statements, conduct business valuation, and exit strategy.