Eric is a finance executive with extensive experience in all aspects of finance and accounting operations, revenue recognition, forecasting, business transformation, order-to-cash operations, deal structuring, investor relations, US GAAP, SOX, SEC reporting, M&A integration, system implementation, controllership, finance reporting, and business partnership. He is an analytical, results-driven leader who consistently provides sound financial advice and strategic direction.

About Us: Intercom, the Engagement OS, enables businesses to build stronger customer relationships that drive growth and scale. With its all-in-one customer communications platform, Intercom offers next-generation solutions for sales, marketing, and support teams to work together to convert prospects into paying customers, engage customers throughout their journey and provide world-class support.

Intercom is redefining the customer journey and unifying business silos to deliver ongoing, personalized engagement through in-context communications. More than 25,000 global organizations, including Atlassian, Amazon, and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Over 600 million end users use Intercom every month, sending more than 500 million messages on average.

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners, and Social Capital, Intercom is on a mission to make internet business personal.